Contact
Contact Lipo Freeze: How to Reach Us and What Happens Next
Getting in touch commits you to nothing. This page explains how to reach Lipo Freeze, what a first conversation covers, what information is useful to have to hand and how the consultation process works from the first enquiry through to a treatment plan.
How to Get in Touch With Lipo Freeze
Lipo Freeze can be reached by telephone. The number below is the published contact number for the service, and it is the most direct route to arranging a free consultation or asking a question before you decide whether to go any further.
Telephone
Lipo Freeze operates as a home-visit service across the United Kingdom rather than from a single premises. Consultations and treatments take place at your address, at no additional cost, which is why no clinic address is listed here. If you need directions to a location, you do not — the consultant travels to you.
What the Telephone Line Is For
The number above covers everything: general questions about a treatment, questions about suitability, questions about price, arranging a free consultation, rearranging an existing appointment, and follow-up after a treatment has taken place. You do not need to have decided on anything before calling, and you will not be asked to.
What a First Conversation Covers
People frequently put off a first enquiry because they are unsure what they will be expected to say. In practice the conversation is straightforward, and the burden of knowing anything technical sits entirely on the consultant rather than on you.
You Describe the Concern, Not the Treatment
The most useful thing you can bring to a first conversation is a plain description of what is actually bothering you. A pocket of fat that will not shift despite everything. Skin along the jawline that has softened. Leaks when you cough or exercise. A skin tag that catches on clothing. A loss of tone after childbirth. You do not need to know whether that calls for cryolipolysis, HIFU, HIFEM or CryoPen — identifying the right technology is the consultant's job.
What Is Useful to Have to Hand
- A rough sense of how long the concern has been present
- Any relevant medical conditions, particularly heart conditions, epilepsy, bleeding disorders, diabetes, liver or kidney problems, or cold-related conditions such as Raynaud's disease
- Any medication you take, especially blood thinners or anticoagulants such as warfarin
- Whether you have metal implants, pins, plates, artificial joints, an IUD or a contraceptive coil
- Whether you are pregnant or breastfeeding
- Any previous aesthetic treatments or surgery in the area
None of this is required in order to make a first call. It simply saves a second conversation, because these are the factors that determine whether a treatment is safe for you.
What You Will Be Told
You will be told, in ordinary language, which treatment or treatments are relevant to your concern, roughly what they involve, roughly what they cost, and roughly what timeline the results follow. Where a treatment is not appropriate for you, you will be told that too, along with the reason and any alternative that exists.
The Free Consultation and What Follows
Every treatment plan begins with a consultation, and the consultation is free across the entire Lipo Freeze range. That is not a promotional offer; it is how the service is structured, because charging someone to discover that a treatment is unsuitable would be indefensible.
The Assessment
The consultation covers your medical history, current medication, previous treatments or surgery, the specific concern you want addressed and what you are realistically hoping to achieve. The treatment area itself is assessed. This is the stage at which suitability is genuinely established rather than assumed, and it is thorough for that reason.
The Plan
If a treatment is suitable, you receive a tailored plan covering which areas will be treated, how many sessions are likely to be needed, how far apart those sessions should be spaced, what the expected results timeline looks like, how to prepare and what aftercare involves. A tailored treatment plan and full follow-up and aftercare are included in the published price rather than charged separately.
Deciding in Your Own Time
There is no obligation attached to a consultation and no expectation that you will book at the end of one. Taking the plan away and thinking about it is completely normal. So is deciding that the timing is wrong, or that you would rather not proceed at all. None of those outcomes costs you anything.
Confidential Consultations
Where the concern is a sensitive one, the consultation is handled accordingly. Vaginal tightening consultations are confidential and carried out by female-only consultants. Incontinence and erectile dysfunction consultations do not involve physical examination, and the treatments themselves are delivered fully clothed. Consultants have had these conversations many times, and there is very little anybody can raise that is unfamiliar.
Availability Across the United Kingdom
Lipo Freeze consultants operate across the United Kingdom, with appointments available at home at no additional cost. Coverage includes Bedfordshire, Berkshire, Bristol, Buckinghamshire, Cambridgeshire, Cheshire, Derbyshire, Dorset, Durham, East Sussex, Essex, Gloucestershire, Greater London, Greater Manchester, Hampshire, Herefordshire, Hertfordshire, Kent, Lancashire, Leicestershire, Lincolnshire, Merseyside, Norfolk, Northamptonshire, Nottinghamshire, Oxfordshire, Rutland, Shropshire, Somerset, South Yorkshire, Staffordshire, Suffolk, Surrey, Tyne and Wear, Warwickshire, West Midlands, West Sussex, West Yorkshire, Wiltshire and Worcestershire, together with the Scottish regions, Wales and Northern Ireland.
If you are unsure whether your area is covered, the telephone line above will confirm it directly. Because the model is home-visit based rather than clinic based, availability is a question of consultant coverage in your region rather than of how far you are willing to travel.
Common Questions About Getting in Touch
No. The consultation is free and carries no obligation. You can take the plan away, think about it, discuss it with someone, or decide against it entirely. None of those outcomes costs you anything.
Home visits are available at no additional cost across the range, which includes the consultation stage. For CryoPen and vaginal tightening, home visits are available upon request. The telephone line will confirm what applies to your area and treatment.
Not at all. You can keep a first call brief and general and leave the detail for the consultation itself, which is private and unhurried. Many people find the second conversation considerably easier than they expected the first one to be.
Yes, and you should. Full follow-up and aftercare is included as standard. If your recovery or your progress is not matching what your consultant described, that is exactly the moment to make contact rather than waiting to see whether it resolves.
Reading You May Find Useful Before You Call
Nothing on this website needs to be read before getting in touch. But if you would rather arrive at a conversation with a clearer idea of what you are asking about, three pages cover most of what people want to know in advance.
The services page explains every treatment in the range — what it does, how it works, who it suits and what a session involves. The results page sets out realistic outcomes and timelines treatment by treatment, which is the single most useful thing to understand before committing to anything. The prices page publishes every rate in full, including course and multi-area pricing, so you can form a budget before speaking to anyone. The choose us page explains the reasoning behind how the service operates.
A Note on Urgency
None of the treatments offered by Lipo Freeze is an emergency service, and none is a substitute for medical care. If you have a health concern that needs medical attention — a lesion that has changed in appearance, sudden or severe symptoms, or anything that worries you clinically — contact your GP or an appropriate healthcare professional rather than an aesthetic provider. A consultant will tell you the same thing if it becomes apparent during a consultation.
The information on this website is provided for general informational purposes and does not constitute medical advice. Individual results vary. Always consult a qualified healthcare professional before undergoing any treatment.