Legal
Privacy Policy
How information submitted through this website and through enquiries to Lipo Freeze is handled, stored and protected, and what rights you have over it.
Our Approach to Your Information
Lipo Freeze treats personal information as confidential. A significant part of the service range addresses sensitive health matters, and information relating to health is handled with the additional care that special category data requires under UK data protection law.
Information We May Hold
- Contact details you provide when making an enquiry, such as your name, telephone number and the area in which you live
- Information you provide during a consultation, including relevant medical history, current medication and the concern you wish to address
- Records of treatments carried out, treatment plans and aftercare notes
- Correspondence between you and your consultant
Why We Hold It
Contact information is held in order to respond to your enquiry and arrange appointments. Health information is held in order to assess whether a treatment is safe and appropriate for you, to plan and deliver treatment correctly, and to provide follow-up and aftercare. Treatment records are retained so that any future treatment can be planned with an accurate history.
Who Has Access
Access is limited to the consultant delivering your treatment and to those administering appointments and records. Your information is not sold, and it is not shared with third parties for marketing purposes.
How Long It Is Kept
Health and treatment records are retained for the period required by professional and insurance obligations. Enquiry information that does not result in a consultation is not retained indefinitely.
Your Rights
Under UK data protection law you have the right to be told what information is held about you, to request a copy of it, to have inaccurate information corrected, to request erasure where there is no overriding obligation to retain it, to restrict or object to certain processing, and to complain to the Information Commissioner's Office. To exercise any of these rights, contact Lipo Freeze using the details on the contact page.
This Website
This website does not require you to create an account and does not collect payment information. Where any cookies or analytics are used by the hosting environment, they are used to understand general site usage rather than to identify individuals.
Changes to This Policy
This policy may be updated from time to time. The version published on this page is the version in effect.